2. Both Hot Shot and Santa Claus use the latest & greatest in tracking technology. Santa was so impressed by Hot Shot’s state-of-the-art tracker that he started using a system modeled after it. Hot Shot’s tracking system lets customers know exactly where their packages are at all times, and Santa figured he could make use of this himself.

3. Hot Shot and Santa both deliver joy during the holiday season! From presents, to treats and sweets, only Hot Shot and Santa can quickly deliver the goods spreading holiday cheer from door to door (or chimney to chimney).

4. With hundreds of staff and delivery drivers, Hot Shot is well-equipped with plenty of man power to ensure that everyone gets their holiday merriment. When Santa noticed how efficient Hot Shot’s staff was, he promptly hired elves and trained them to transport and process items, just like the Hot Shot team.

5. Hot Shot Delivery has a fleet of quick & reliable transportation to get packages delivered as quickly as possible. Santa knew he needed to be as quick as the Hot Shot Delivery team, so he invested in a sleigh and his reindeer. Although not as fancy as a Hot Shot Delivery vehicle, it would just have to do.

6. Everyone knows that Santa works 24/7 in order to make it all the way around the world at all the right times to get kids around the world their presents on time. Hot Shot has deliveries to make to kids, adults and well, everyone! So Hot Shot works around the clock, 24/7 to make sure every package is in the right hands on time, no matter how big or small.

7. Kris Kringle, Papa Noel, St. Nick…all very different names, but all associated to the one and only Santa Claus. Just like Hot Shot’s staff are known as many different things; courier, messenger, delivery driver…all have one purpose, and that’s to satisfy customers during this holiday season!

May this holiday season be filled with warmth, laughter and love. From our family to yours, happy holidays!

The Hot Shot Delivery Family

Hot Shot Delivery, Inc. is a Houston courier service that maintains active profiles on many of the top known social networking sites.  These sites provide our customers with the most up to date advances, events, and services that Hot Shot is offering and it is a great way to interact with our customers!  Today, you can find Hot Shot Delivery, Inc. on Facebook, LinkedIn, and Twitter, just to name a few.

Many companies choose to have limited interaction with their customers, however at Hot Shot we interact a bit differently with our customers.  Our services are available 24/7, and we’re always looking for better ways to serve our customers.  We have found that social networking is a great way to get constant feedback from our customers.

We welcome anyone to visit our Facebook page.  If you’ve done business with Hot Shot Delivery or are interested in doing so, this is a great way to learn more about our Houston Courier services as well as the courier and logistics industry as a whole.

For those that would like to get a better insight into our upper management, you can check them out on LinkedIn where you’ll be able to view their experience and education.  By combining their credentials and backgrounds we are able to provide you with the best courier service in Houston.  This information is open to the public, because we are proud of where we come from and what we are all about.

Don’t forget to follow Hot Shot’s President, Eric Donaldson, on Twitter.  He is constantly tweeting special offers to his followers, as well as providing a current insight into the courier and logistics business.

We welcome you to be a part of our social networking family and look forward to hearing from you.

 Go Coogs!

Hot Shot Delivery specializes in providing emergency delivery services, and NFO shipping is one of the primary elements of this type of business. When you’re trying to make emergency deliveries to anyone that is not accessible by standard ground service, using an air courier in order to get them their products in time might be your best choice.

When a client has a problem and needs a product delivered, it can be a real emergency. A perfect example of this is when a company that depends on some other entity for parts or key components in their manufacturing process has a shortage or a breakdown; they need a delivery made immediately. On countless occasions, Hot Shot has come to the rescue, the result being hundreds of loyal customers. Hot Shot can ensure that your shipment is sent NFO and will reach customers within the time frame that is required.

Hot Shot Delivery can help you with emergency deliveries by providing you with this next flight out service. NFO means that your package will be placed upon the absolute first plane which is heading towards the destination that you are shipping to. Of all the available air shipping services that are available, NFO is going to be the quickest. Hot Shot Delivery will come and make a pickup of your package immediately after the order is placed, guaranteeing that it will be on the first available flight out.

Hot Shot Delivery can help you with all of your emergency delivery needs, whether it is a situation where NFO service is going to be your best option, or in those where other options may be better suited. We are a courier service in Houston that is oriented around problem solving. So, if you’re faced with an emergency decision to provide a client with a delivery, simply turn to, and we’ll find the solution you need.

Until next time,

Eric

 There are many areas that are focused on within this division. Making sure the drivers understand how important it is to follow all regulations is key, as is making sure that all the proper licenses and permits are maintained at all times.

There are other courier companies who do know the regulations, but for one reason or another are simply unable to seemingly follow them to the letter. Hot Shot Delivery ensures that all employees follow all regulations to the letter. We also stay on top of the latest changes to the industry by ensuring that thorough training is always completed. We train through the services offered by the Occupational Safety and Health Administration (OSHA). This allows us access to the best training possible for medical deliveries.

The training that the drivers receive goes beyond just the rules and regulations regarding specific medical deliveries. They are also completely trained to make them the most effective couriers possible. This includes training them in the techniques and methodologies used to ensure the 99.7% on time delivery rate that Hot Shot Delivery maintains. It also includes training in the technologies used at Hot Shot which are a key component to customer satisfaction. This includes the online ordering and tracking systems.
The types of medical deliveries which are completed by Hot Shot Delivery include every type of delivery which occurs within the industry. This might mean that a delivery might be something as innocuous as a drug sample going to a doctor’s office, or blood going to a lab for testing. On the other hand, it could be something quite literally as critical as an organ going to a hospital for transplant, something that could potentially save a life. We recognize just how important high quality medical courier service is, which is why there is always work being done to make sure that the employees handling such deliveries are trained to the highest possible degree.

Until Next Time,

Eric

Over the past 32 years, Hot Shot Delivery has created a giant family of wonderful employees, the majority of which have been with us in excess of 10 years. From our dispatchers and shipping managers to our drivers and everyone in between, all are knowledgeable, experienced, and completely focused on providing excellent customer care. 

Hot Shot is a Houston courier service that realizes that employees that represent our company play a huge role in the satisfaction of our customers. Each of our employees can always be relied upon to perform their jobs with professionalism, speed, accuracy, and a friendly outgoing attitude.

Worried about dealing with multiple drivers handling your packages? Don’t be. You don’t have to worry about dealing with a different delivery driver every time you place an order because not only does Hot Shot have a remarkably low turnover, but we also place our drivers on regular routes. Therefore, if Jim picked up your order last week, it is extremely likely that he will be picking up your order this week as well. This allows our drivers to build good relationships with our customers; resulting in satisfaction across the board.

Hot Shot Delivery takes great pride in our work and this is proven by our performance and overall attitude. We utilize the most effective technology available to the industry, deliver superior customer service, and keep our employees up to date at all times with ongoing training and up to the minute information. This allows the customer the peace of mind in knowing that their package is in good hands at all times.

So, if you are looking for a Houston courier service that has low turnover and that can get your package to its destination on time and that values customer relationships, you can rest assured that Hot Shot Delivery is a great option for you and your company.

MCAA stands for the Messenger Courier Association of America. It is an organization that teaches the staff of courier services the ins and outs of pinpointing their success in the industry. One of the biggest objectives of the MCAA is to train courier services on the ability to provide same day and ‘less-than-24-hours’ deliveries. They teach courier companies how to operate on a “just in time” basis and how to ensure the highest quality of respect and candor for a customers’ packages and letters. The goal of the MCAA is to provide the quickest, reliable way to transport items that generally could not be delivered by other means of shipping due to factors such as temperature concerns and time restraints.

Throughout the course of becoming a MCAA member, courier companies endure critical meetings, seminars and testing sessions. Not every courier company has what it takes to be a MCAA member. Courier companies experience the convenience of furthering their staff’s education by putting them through Courier College; this college allows them to gather more education on the business and it is offered completely online. The MCAA offers monthly magazines for constant updates on bettering and retaining the extraordinary ethics it takes to be a MCAA member and courier service provider.

Considering the high level of need for courier services in the Houston area, your best bet is to invest your money into a company you know will go above and beyond your expectations. A MCAA courier service will do just that. Not only will you be completely satisfied with the services you receive, it will eliminate you looking for another courier company the next time you need assistance. If you put courier services to the test, we, as MCAA members, are the best!

I encourage all of you to get involved with local charities. You can always give money, but even better, you can contribute your time and services.  Your neighborhood needs you and the rewards are life changing.  I would like to share a quick story with you as well as a few charities that could use your help.  Several months ago we received a call from a gentleman looking for a Houston courier service to pick up a pallet of bottled water and deliver it to Minute Maid Park.  Having over heard this conversation in the call center, I asked to take the call.  I discovered that this gentleman was with the VFW (Veterans of Foreign Wars), and their organization was providing water to the members of the 72nd Infantry Brigade and their families during a deployment ceremony parade.  Having attended Texas A&M University, I have the privilege of knowing many current and former members of our military.  When the husband of a dear friend of mine was deployed to Afghanistan following the 9/11 attacks, I purchased a camouflage bracelet that simply says, “Support our Troops”.  I have never taken this bracelet off.  Our men and women and the families of these courageous folks need our support, so when it came time, I was honored to provide a free delivery for these brave souls.  The unbelievable part about this story was that just last week, I was invited to the VFW Hall and they presented me with an Award of Appreciation! Can you imagine? All that these men and women, their friends and families, are sacrificing so much, and they give me an award?  I don’t tell this story for my benefit, but rather for the benefit of our military.  The smallest actions, and believe me, to me, my action was very small, mean the world to these military families.  The same is true for all the actions and involvement with your local charities. These terrific groups strive and are able to give back to our communities because of the actions and involvement of people like you and me.  I challenge each of you to get involved with a local charity and you will be amazed at how much more fulfillment you will get out of it than you put it. The outcome is terrific!

A few groups I would like to highlight, are Comp-U-Dopt

http://app1.kuhf.org/houston_public_radio-news-display.php?articles_id=1262047571 

and U.S. Vets

http://www.usvetsinc.org/locations/location.asp?id=7

So, what does this have to do with 24/7 365? The media has story after story with the local plumber reminding people to wrap their pipes and stay prepared. They have been getting calls at all hours of the night for broken pipes and busted sprinkler heads.  Running jobs at all hours of the night is nothing new to most of us in the courier business, but it is important to stop and reflect on the importance of being prepared and having a proper strategy for any and all weather related events. Especially when driving at night in subfreezing weather. The roads are slick and deliveries still have to be made urgently, but, with extra caution.

Do you have a winter strategy in place? Have you spent time ensuring that those who work for you and represent you know what precautions they need to take when transporting freight or even themselves to and from the office?

Here are a few tips for winter driving conditions:

• Use slower acceleration and slower speeds.
• Avoid heavy steering and braking.
• Allow extra time to reach your destination during inclement weather. It is not worth putting your own life or the lives of others in danger to save time.
• Drive with your headlights on.
• Don’t get overconfident with four-wheel drive. It won’t help you stop any faster.
• Winter road conditions often result in longer stopping distances. Give yourself room. If you have anti-lock brakes, press the pedal down firmly and hold it. If you don’t have anti-lock brakes, gently pump the pedal.
• Slow down when approaching intersections, off-ramps, bridges or shady spots. These all have potential to develop black ice.
• Avoid abrupt actions while steering, braking or accelerating to lessen your chance of losing control.
• Look farther ahead in traffic. Actions by other drivers will alert you to problems and give you extra reaction time.
• Trucks take longer to stop. Don’t cut in front of them.
• Avoid using cruise control or overdrive. Don’t let your car make a bad decision for you.

Also, check out the Red Cross’s “Winter Storm Safety Check List” and be prepared.

Have a warm and cozy day, where ever you are!

Until next time,

Eric