Houstonians have grown accustomed to heat advisories and don’t always take them as seriously as they should. We at Hot Shot Delivery understand that extreme temperatures can be devastating. Recently we were called upon to handle a replacement heart valve which was required to be kept under strict temperature control. If not properly controlled, the valve would be useless.

When facing a serious health problem, the last thing you need to worry about is the reliability of the courier service. Whether we’re transporting a simple blood sample or an organ for donation, Hot Shot handles each medical delivery with delicate care and efficiency.

We are determined to meet all temperature demands and know that any failure may not just be economically expensive, but can really affect the company or individual. That’s why we are one of the most trusted medical delivery companies in Houston, handling work for several of the areas largest hospitals and medical device companies.

Heat doesn’t just affect medical related deliveries; Hot Shot handles all sorts of temperature sensitive packages.

Need to send an expensive bottle of wine for a friend’s birthday? You need to take temperature into account. Wine is like milk, you can’t let it just sit in the back of a hot truck all day. Extreme temperature changes can wreak havoc on the wine’s delicate flavors and ruin your thoughtful gift before it even arrives.

Hot Shot also handles the delivery of fresh seafood and live lobsters to several high-end restaurants throughout the Houston area. As unchecked food can spoil easily, it’s important to apply meticulous detail to each step of the delivery process to ensure all parcels are kept at proper temperatures.

While delivery time is the primary concern for many of our customers, it’s but one of the many things we take into account when we handle your shipment. At Hot Shot, each package is a priority.

All categories of medical businesses are serviced by Hot Shot Delivery. Hospitals, private clinics, pharmacies and dentists are all connected by the deliveries that Hot Shot can move between them with ease. This allows facilities to pass the supplies and information needed back and forth, in order to do their job in the best way possible.

Hot Shot responds quickly so you can be rest assured that we can make rush medical deliveries when necessary. We make certain that our customers get the best possible delivery experience by utilizing couriers that have undergone a medical delivery awareness training program. All drivers are aware of the regulations which apply to medical shipping and are 100% committed to adherence to them.

As we all know, medical delivery guidelines and rules can change. This is an industry that, like healthcare, is constantly evolving. Hot Shot always stays up to date with changes that are made to OSHO, DOT or HIPAA regulations. This guarantees that our customers consistently receive up to date service which meets or exceeds the expected industry practices.

No matter how minor or critical the medical delivery is, Hot Shot has the means to see it through quickly and efficiently. The worth of services offered by Hot Shot is easy to understand when you look at the health care facilities present throughout the Houston region. Many of these facilities trust an element of their patient’s care to Hot Shot Delivery, making it very clear that we are a courier company that has worked hard to earn respect from an industry that relies not only on knowledge, timeliness and expertise, but honesty and integrity.

What are three features that you really want to see in a courier company?  Here at Hot Shot Delivery, Inc. we’ve asked ourselves this question, but most importantly we’ve asked our customers, whom we love to hear from.  These are the most important features our customers have come to expect from us.

Dependability

Our customers expect us to be Dependable.  Several of our customers rely on us to deliver their products to their customers.  Have you ever sent something out and found out that it was lost by the delivery service you chose and you were never notified?  We know how frustrating that can be, so we make sure that our customers can count on us with their packages. Our Motto at Hot Shot has been “Whatever It Takes” and we do whatever it takes to ensure that your package is delivered on-time, every time.  Hot Shot Delivery has an extremely high on-time success rate, so when you send something via Hot Shot, your delivery will arrive when you expect it to.  Have a delivery that needed to be there yesterday?  Don’t worry call Hot Shot and take advantage of our Emergency Delivery Services, we’ll get it there as soon as physically possible.  We are only human and occasionally, events may occur that might affect a delivery, however, instead of trying to sweep it under the rug we are proactively calling our customers to let them know of the situation and the ways we are working to get the problem corrected.

Safety and Security

Hot Shot Delivery, Inc. goes above and beyond our competitors to make sure that our customers as well as those we come in contact with are Safe and Secure.  Hot Shot is a licensed motor carrier and a TSA Approved In-Direct Air Carrier.  So we are able to offer our customers Next Flight Out service in every U.S. city with a major airport. Hot Shot has a staff of properly insured couriers who are required to complete and pass an exhaustive state and federal criminal background and motor vehicle check. Our uniformed couriers are easily recognized and promote a professional image for you and your company. Hot Shot and its’ couriers are properly insured to protect not only your package, but your company as well. 

Family Oriented 

Hot Shot Delivery, Inc. was formed in 1978 by our President, Eric Donaldson’s father.  We consider ourselves a Family, not just co-workers.  You receive personalized service from our Hot Shot Family.  We have found that our clients do not feel average because when they joined Hot Shot they became part of our Family. Our people make the difference and we take pride in the strength of the relationships we have built with each and every one of our family members.  Our Hot Shot Family is dedicated to staying ahead of the competition in order to offer you the best courier service in Houston.

We welcome feedback from our family (customers & employees), because we make it an effort to continually improve the services that we offer.  Please fee free to contact us anytime, whether it’s to say hi, give us a slap on the wrist, or give us a high-five for doing a spectacular job, we look forward to hearing from you.

Until next time,

Eric

At Hot Shot Delivery, we understand that shipping legal documents can represent a very large investment to a company. Depending on why the documents are being shipped, the degree of importance which is assigned to security might vary. For instance, some basic legal contracts which are simply replicas of a standard contract that a company sends out regularly, might not warrant increased security. Documents which are involved in large corporate acquisitions though, or which contain production information which needs to remain confidential within the company, are certainly worthy of any increased security measures which might be available from the courier industry.

There are two things that need to be protected against when shipping legal documents. The first is anything which could cause these documents to become lost, or to be delivered to the wrong address. The second is anything which would allow the information contained in the documents to get exposed to the wrong eyes. Luckily, both of these problems can be countered with the same security measures.

By using an in hand courier option, you know that your legal documents are going to be afforded the highest level of security available. By ensuring that a single, unbroken chain of custody is enforced on the documents, you know that you are getting a secure delivery of your package. Primarily, this is because this model of delivery creates accountability. There are no hand offs or transfers where documents can get lost, and when only one set of eyes sees the documents, confidentiality can be assured. If you need to deliver highly sensitive or valuable legal documents across the city or the world, give Hot Shot Delivery a call at 866-261-3184 or 713-869-7575. We have the resources to deliver your shipments safely and securely.

The point is, this story really got me thinking. In my home, I feel secure and at ease and this is the type of situation that can make you feel like your “peace of mind” is not truly warranted. It also made me realize all of the other areas in life where people have a false sense of security. Now, this is not meant to scare anyone. That is not my desire. However, it’s meant to educate and inform you of the right questions to ask to make sure you are dealing with a company that keeps your security in mind.

A few years ago, the City of Houston implemented a towing program to help to clear the roads of accidents faster. Many cities around the US incorporated similar programs and were met with success and controversy all at the same time. One of the concerns that arose was regarding the Towing Companies that were chosen by the city to clear these accidents. Many of the cities that ran this program did not do proper background checks, insurance checks and licensing checks on these companies. These tow truck drivers had access to your vehicle, your personal information and often would have to escort you and your family to a different destination. It was found that many of them were not licensed, had no insurance and in many cases had extensive criminal backgrounds. This is not the type of situation that your city should put you in. Many of these programs are no longer in existence due to the problems that occurred. One way to avoid this is to work with companies that can provide proof of background checks, proof of insurance and proper licensing. And as always, when in doubt…ASK. It’s your right to know and their obligation to provide that information.

In my industry, it’s a shame how many people just trust their personal packages with companies that don’t do background checks, are not bonded, licensed, follow OSHA compliance or even check to make sure their drivers are insured. These packages are obviously important and time sensitive and in so many cases, never make it to their destination. The sad part is that the sender or the receiver can’t do much about it. This is an easy situation to avoid. Companies like my Houston Courier Service, can provide the proof you need to feel secure about your packages. Any company you work with should have this proof readily available to give you the peace of mind you need to feel that your belongings are safe when out of your hands. Paying a dollar or two more for a delivery from someone who has gone through the process of making sure your packages are safe is a no-brainer in my opinion.

Now, in a more personal area…your home. This is the area where you need to be the most alert. Work with companies that are in good standing with the Better Business Bureau. Work with companies that your friends can refer to you. You are letting people that you don’t know in to your private home and around your family. This includes your yard company, your cable company, your appliance company, repairs, carpet cleaning, etc… Be smart about who you let in to your  home and be sure to stay on your toes the entire time they are there. Keep notice of all activity and don’t leave them in a room alone. Stay aware and stay safe and work with companies that have the safety and security of their customers as a top priority.

Now, to get back to the story of my friend and his tripped alarm in the middle of the night. After some discussions with the Security monitoring service and a little investigation, it turns out that a house fly was their “foe” ready to cause harm to the family. Apparently, that little fly flew right in front of their very sensitive motion detectors and the rest is history. The family is safe and got a good laugh out of the whole thing, but I can’t say the same for that poor house fly.

Until Next Time,

Eric