Archive for August, 2009

Stranded Freight and Bad Ribs

Tuesday, August 25th, 2009

A few months ago, I bought a rack of baby-back ribs from a local grocer. The very next day I cut in to that plastic package as I was practically drooling at the thought of bbq’d ribs. Much to my dismay, this horrid smell of spoiled meat came flooding over me and my desire for bbq’d ribs quickly turned to a desire to keep my breakfast down. As I sat and waited for my appetite to come back to me, I started thinking of how this type of thing happens. What I realized is that I was probably not the only one dealing with bad ribs from that grocery store – I imagine that entire truckload of meat was ruined as it sat in the hot sun at some loading dock waiting to be unloaded at it’s final destination. Another casualty of supply chain mismanagement. Imagine the loss that the distributor and the grocer experienced from having dissatisfied customers and dealing with the returns of some pricey meat selections. I can’t speak for others, but I know that I don’t buy my meat from that grocer anymore.

Could this have been avoided? Absolutely. There are so many examples of problems with final destination (AKA: Last Mile) delivery. Freight, perishables, pallets, exhibits and tons of other deliveries get stuck somewhere in the middle and customers are left wondering. It’s amazing how things seem to travel seamlessly from one corner of the US to the other, but getting your freight off of the truck in the middle of the day on a crowded street with no parking can be close to performing a miracle. Or worse, wondering if your time-sensitive trade show booth was accidentally left on the dock the day your convention is starting.

Houston Trucking Service

Truck At Empty Dock

Now the concept of delivering freight may seem simple, but trust me, it CAN have its challenges. For example, when a truck comes in to a city like mine (Houston, TX), the delivery can be extremely tough. Getting through the traffic congestion and jams, or moving in and around the downtown area can be very tricky. Dock appointments can also prove to be a chore, particularly if the freight is going to a convention center. All of these challenges can end up with your freight stranded on a truck. So, what’s the solution? This is where it gets a bit more simple…find a last mile provider and transfer the load. What is a last mile provider? A last mile provider is a delivery service that specializes in the final leg of a delivery. They should offer a climate-controlled warehouse along with the proper equipment to handle a freight transfer.

This is an example of one service that my company, Hot Shot Delivery, handles on a daily basis. Our Nationwide Freight Service along with our in-city on-demand courier service can handle the process of unloading those huge 52 Foot 18-wheelers full of deliveries. Once unloaded,  we split them up between several smaller trucks, cargo vans and cars who can then cut the delivery time down by huge amounts. This gets the freight to the customer sooner, gets the 18-Wheeler back on the road to pick up more long-haul deliveries and when it’s all done – both sides of the equation have saved time, money and additional resources. Trust me, when you see long-distance trucking companies have to turn down deliveries because their trucks are sitting idle at a dock waiting to be unloaded, you would likely agree with the value of a last-mile delivery provider.

In the spirit of ribs, I’ll give you an example. We recently had a truck with 12 pallets of BBQ Spice Rub come in to town and have difficulties making their final delivery. Not only was the delivery point unable to unload the product (no loading dock and no forklift), but the truck would not even fit in the downtown area. The truck re-routed and came to our facility where we unloaded the product and re-loaded it on to a straight truck that had a lift gate. The delivery was done within an hour after we received the freight and the large truck went on to pick up his next load. The fee we charged was so much less than the charge resulting from the amount of hours the driver would have used on his log that we actually saved the customer money. And, the large truck driver was able to get halfway to his next destination in the time we saved him.

This service is available in almost every city. So, if you have to ship large items across the country, be sure to ask your delivery provider how they will be handling the last-mile delivery aspects. Because waiting around for the freight that is obviously stranded somewhere is not a good way to spend your day. If you need help with this or if you just want a great recipe for some BBQ’d ribs – don’t hesitate to contact me.

Until Next Time,

Eric

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The Environment and You

Monday, August 3rd, 2009

There are plenty of things in the news these days about the environment and the “green” movement. Energy costs have been rising over the last few years and there are new taxes that will give every business a reason to consider the environment a bit more and try to become more efficient. Successfully reducing the energy use in your company and in your home demands a commitment from everyone. Not only will you help the environment, but you will also save some money. The tips and tricks I’ve laid out below are just a start – scratching the surface of the many steps that can be taken to cut back on energy use. And, there is no reason these can’t be incorporated at your home as well as the work place.

Houston Courier Service - Going GreenSo, here we go…

1. Raise the Thermostat, Turn off the Water and Change the Lightbulbs - These are simple and probably the most basic of changes that anyone can incorporate. Raise the Thermostat: Trust me, I know that it’s hot in the summer – I live in Houston and I’m very aware of how humid and hot things get in the middle of August. But, your body can adjust to slight changes in temperature relatively easily. Turning the air up so that it’s not running all of the time will lower the bills and total energy usage. Make a plan to raise the temperature 3-5 degrees from it’s current position. Do one degree a week and by the time you get to your goal, your body will be used to the change. If you think it’s hot inside, just go outside for an hour. That will give you some perspective.  Turn off the Water: Do you turn the water on and walk off to do something else? Do you keep the water running while you brush your teeth or stand in a shower for 20 minutes trying to wake up? Why? Turn it off – lower your water intake and again, you will help the environment and your pocketbook. Change the LightBulbs – The lightbulbs of the past are exactly that. So, get some Energy Smart light bulbs to replace your current bulbs. They are more expensive, but they save on electricity costs, use less energy and are overall better for the environment. Less wattage and longer lasting…it’s worth it and it’s easy.

2. Printers – How much do you use your printer? Are you printing things that eventually get thrown away or tossed in a drawer? These days, with the ease of 3rd party data storage and computer back up procedures, the printer is not the necessary machine as in years past. Of course we still need a printer for some things, but just think before you print. Anyone who knows me or gets emails from me has seen the bottom of my emails… “Please consider the environment before printing this email.”

3. Turn it off – Did you know that lighting accounts for 44% of the monthly electricity usage at office buildings? When you leave a room, turn the light off. And, utilize natural light when you can. At the end of the day, turn all computers, lights, copy machines, printers, etc.. off. Don’t forget the power strips they are attached to. Also, during the day, setting your computer to go to sleep automatically during short breaks can cut energy use by 70 percent. And so you know, screen savers don’t save energy.  Make this a habit and it won’t even phase you. The machines will last longer and the energy usage will decrease.

4. Recycle - This can be done at home or at work. It truly helps and it does not take a big change to incorporate recycling procedures. Place recycling bins in each office, next to the printers, in the break rooms, etc… At home, have a regular trash can and a recycle trash can. Be sure to place a sign next to the bins with what can be recycled and what can’t. Saving the Earth one can at a time – seems impossible, but every bit helps.

5. Consider who you do business with – My final tip for the day will include a courier service example. Considering I own a Houston Courier Service, this is an area I am educated in and can speak about. The easiest way for me to give an example of energy saving and environmentally smart decisions is to give you a quick example of how working with a company like Hot Shot Delivery to deliver your packages vs. a different company can be good for the environment.

First, a little information….each person has a carbon footprint. According to Wikipedia, a carbon footprint is “the total set of GHG (greenhouse gas) emissions caused directly and indirectly by an individual, organization, event or product” – their individual drain of energy on the environment. Finding out your carbon footprint and then learning ways to reduce it is a great step towards embracing a “greener” life.

Ok, so back to my example – Let’s say that you are in Downtown Houston and need to deliver a package to The Woodlands (approx. 30  minutes away). By working with Hot Shot Delivery, chances are good that you are not the only one that needs a package delivered there.  So, your package jumps in with a few other packages making that trip. And, when the driver gets to the destination, he may have a few other packages to pick up in that area to bring back to Downtown Houston. All of these packages, on one trip – lowers YOUR carbon footprint. When you work with a company that is larger with more clients, you do have that benefit. Now, I’m not saying there is anything wrong with working with small companies. However, in this example – the larger company can lower the burden on the environment by lumping several deliveries together to save gas, emissions and more.

Thanks for your efforts at “going green” and be sure to send in more examples of simple ways to reduce your impact on our environment.

Until Next Time,

Eric

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